Privacy policy

What we collect

Contact details you give us (name, email, phone if you opt into texts, shipping address), order details, messages you send us, and basic analytics about how the site is used — including the campaign source of a visit, so we know which posts brought people here.

How we use it

To fulfil orders, answer messages, send drop announcements you asked for, and improve the shop. We do not sell or rent personal information.

Email and SMS

You only hear from us if you sign up. Every email has an unsubscribe link; reply STOP to any text to opt out.

Payments

Payments are processed by our payment provider. Card details are handled by them and never stored on our servers.

Cookies and storage

We use browser storage to remember your bag and the source of your visit, plus basic analytics. No advertising profiles are built on our side.

Your choices

Email hello@familytidesjewelry.com to access, correct or delete the information we hold about you, or to opt out of marketing at any time.

Children

The shop is not directed at children under 13 and we do not knowingly collect their data.

Changes

If this policy changes we will post the updated version on this page.